HP Printer Readme

Last updated: June 26, 2012

Thank you for purchasing an HP product. Refer to this document while installing and using your HP printer hardware and software. It contains important information that became available only after the onscreen Help and printed documentation were completed.

The HP Web site provides additional information on support, software upgrades, software installation/uninstall help, Frequently Asked Questions (FAQs), new operating system support, and general support information for your HP printer. The link to the HP Web site is http://www.hp.com/support.

Contents

Setup and System Requirements

> Minimum Requirements for All Systems

> Minimum Requirements for Windows Systems

> Notice for Microsoft Windows 8 Users

> General Installation and Setup Information

> Microsoft Windows Service Packs

Installation

> Install the HP Software First (USB Installation)

> Multiple HP Imaging Products

Troubleshooting

> Installation Problems

> USB Device is Not Recognized

HP Privacy Notice - EWS (HP Networking Products)

HP Printer Documentation

HP Support

Setup and System Requirements

This section contains information on various requirements your system should meet before you can install this software package.

Minimum Requirements for All Systems

- CD-ROM/DVD-ROM drive (or Internet Access to download the HP software)
- Available USB port and USB cable (for USB connected devices)
- Networking and wireless features require a working network environment (Ethernet or 802.11b/g/n wireless depending on the HP product) for HP products with networking capability
- SVGA 800 x 600 monitor with 16-bit color (32-bit color recommended)
- For All-In-One printers, full-color scanning requires an additional 50 MB hard disk space
- Available hard disk space for software installation:

- HP Photosmart printers: 1.2 GB on Microsoft® Windows® Vista®; 1.2 GB on Windows 7 and Windows 8; 800 MB on Windows® XP
- HP Deskjet Ink Advantage printers and HP Deskjet D Series printers: 850 MB on Windows Vista, Windows 7, and Windows 8; 600 MB on Microsoft Windows XP Service Pack 2 or higher
- HP Deskjet Ink Advantage: Print - Scan - Copy priners and HP Deskjet F Series: Print - Scan - Copy printers: 1.2 GB on Windows Vista, Windows 7, and Windows 8; 650 MB on Microsoft Windows XP Service Pack 2 or higher
- HP Officejet printers: 2 GB on Windows Vista; 2 GB on Windows 7 and Windows 8; 750 MB on Microsoft Windows XP

- Microsoft® Internet Explorer® 6 or higher
- Internet access recommended
- Adobe® Acrobat® Reader 5 or higher recommended

Minimum Requirements for Windows Systems

- Microsoft® Windows® Vista, Windows 7, and Windows 8

- A modern 800 MHz 32-bit (x86) or 64-bit (x64) Processor (1 GHz or higher recommended)
- 512 MB RAM (1 GB or higher recommended)

- Microsoft Windows XP Home, XP Professional, XP Media Center Edition and Tablet PC Edition (Service Pack 2 or higher)

- Any Intel® Pentium® II, Celeron®, or compatible processor, 233 MHz (Pentium III 300 MHz or higher recommended)
- 128 MB RAM (256 MB or higher recommended)

- Microsoft Windows XP Professional x64 Edition (Service Pack 1 or higher)

- A Basic HP print (and scan if you have an All-in-One printer) solution is provided. The full HP software solution is not provided for Windows XP Professional x64 Edition and some product features (including front-panel buttons) will not be functional.
- Any AMD® Athlon 64, AMD Opteron, Intel Xeon with Intel EM64T support, Intel Pentium 4 with Intel EM64T support
- 256 MB RAM (512 MB or higher recommended)

(Does not support Windows 2000, 95, 98, 98 Second Edition, Me, 3.1, NT® 4.0, DOS, 2003 and 2008 Server.)

Notice for Microsoft Windows 8 Users

Microsoft Windows 8 support information is available online: www.hp.com/go/printerinstall

General Installation and Setup Information

- Administrative privileges are required to install or uninstall the HP printer software.
- The HP printer software supports a variety of HP products. The HP printer software installs by default into the C:\Program Files\HP folder. You can change this install folder during the first install of the HP printer software on a computer. Subsequent installs of other HP products that use the HP printer software will automatically use the same folder as the first install. To change the folder where the HP printer software is installed, you must first uninstall all HP devices using the HP printer software and then re-install the HP printer software.
- HP printer software will install in the same language as a previous install on the same system. If you wish to change the language of the HP printer software, you must first uninstall the software for every device that uses the HP printer software, the HP printer software itself, and then re-install. HP printer software will install in the language of the operating system of the PC by default (if that language is supported by the HP printer software).
- HP printer software functionality on systems that just meet minimum system requirements will be limited. Use of many images, or videos, requires a system that meets the recommended system requirements for acceptable performance and reliability.

Microsoft Windows Service Packs

Periodically, Microsoft releases Service Packs that contain upgrades and fixes for released operating systems. Windows 7, 8, Vista, and XP Service Packs are available from the Microsoft Web site. Go to http://www.microsoft.com to determine the availability of Microsoft Service Packs and to obtain Microsoft Service Packs.

Installation

Install the HP Software First for USB Installations

Install the HP software from the HP printer installation CD before connecting the USB cable. The software will prompt you when to connect the USB cable. Please refer to your printed documentation for detailed step-by-step installation instructions.

Multiple HP Imaging Products

When multiple instances of the same device are installed, two entries appear in the HP Solution Center. Typically, the first instance of the device installed has the name of the device (for example, HP Photosmart X series) and the second instance is called copy 1. You can rename these by going into the printer folder and changing the name of each entry. For example, HP Photosmart X – home and HP Photosmart X - work. Changing these entries also changes the name of the status icon and the device listing in the HP Solution Center.

NOTE: When switching between these devices or locations, make sure the device you are trying to use is default and online.

Troubleshooting

For more troubleshooting help, see the Troubleshooting information in the onscreen or printed documentation that was included with your device or visit the support Web site at http://www.hp.com/support.

Installation Problems

Recovering from a Failed Wireless Installation

Visit http://www.hp.com/go/wirelessprinting for assistance with resolving wireless installation problems.

Recovering from a Failed USB Installation

If the installation failed, unplug your USB cable, remove and then reinsert the HP Software CD to re-install the HP software. The software will prompt you when to connect the USB cable.

If you continue to have problems, HP recommends that you review the troubleshooting information in the printed documentation. Also go to http://www.hp.com/support for more suggestions on troubleshooting a failed USB installation.

USB Device is Not Recognized

If your device is not recognized:

- Ensure your USB cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into a USB port on the computer. Be sure that you have plugged the USB cable into the USB port on the back of the device. Some HP printers have a USB port in front for direct connection to a camera or flash drive. This front USB port cannot be used to connect the device to your computer.
- Check that the device is turned on. Devices are not recognized when the power is switched off.
- Try connecting the USB cable to a different USB connector on the computer.
- Ensure that your USB cable is no more than 5 meters (16 feet) in length.
- Ensure that your HP product is not in an error state (check the product’s front panel).

Follow all device setup instructions carefully to correctly connect your device to your PC.

HP Privacy Notice: EWS (HP Networking Products)

The embedded Web server (EWS) places a very small text file (cookies) on your hard drive when you are browsing. These files let the EWS recognize your computer the next time you visit. For example, if you have configured the EWS language, a cookie helps remember which language you've selected so that the next time you open the EWS, the pages are displayed in that language. Though some cookies are cleared at the end of each session (such as the cookie that stores the selected language), others (such as the cookie that stores customer-specific preferences) are stored on the computer until you clear them manually.

You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is offered, which allows you to decide on a cookie-by-cookie basis which cookies to accept or refuse. You can also use your browser to remove unwanted cookies.

NOTE: Depending on your device, if you chose to disable cookies, you will disable one or more of the following features:

- Remembering the EWS browser language setting
- Personalizing the EWS home page and custom links
- Starting where you left the application (especially useful when using setup wizards)
- For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser.

HP Printer Documentation

The information contained in the printed documentation supersedes the information in the onscreen Help. In the event of a discrepancy between the printed documentation and the onscreen Help, the printed documentation contains the most up-to-date information.

### HP Support

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

Windows® and Microsoft Windows® are U.S. registered trademarks of Microsoft Corp. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. This information is subject to change without notice and is provided “as is” with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material. Copyright(c) Hewlett-Packard Co. 2012.

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